Refund Policy

General Refund Information
If program cancelled by the Department of Community Services: Full refund, credit or transfer.
If you cancel after the program is completed: No refunds or credits.
If cancelled for medical reasons: Medical note must be provided with written request. $10 administration fee plus prorated fees will be applied.
Non-attendance or advising program staff of absence: No refunds, credits, or transfers .
Make-up classes cannot be granted for any reason.​
Late registrations will not be prorated.

Leisure Programs
If you cancel more than 7 days prior to the program start: Written Request. $15 administration fee withheld from your refund. 
If you cancel less than 7 days prior to the program start date: Written request. $25 administration fee withheld from your refund.  
If you cancel once program has commenced: Written request. $25 administration fee and prorated class charges withheld from your refund.
25% or more of program has been completed: No refunds or transfers.
Minimum numbers: Refund will not be issued if cancellation affects minimum numbers.

Aquatics Programs
Group Swimming Lessons
If you cancel before the second lesson has started: Written request, full refund or credit.
If you cancel after the  second lesson has passed: No refunds , credits or transfers.
Leadership Courses and Private/ Semi-Private Lessons
If you cancel more than 5 days prior to the program start date: Written request. Full refund or credit.
If you cancel less than 5 days prior to the program start date: No refunds, transfers or credits​.

Fitness Programs
If you cancel before the second lesson has started: Written request, full refund or credit
If you cancel after the second lesson has passed: No refunds, credits or transfers

Location 471 West Park Ave. Phone 9057757529 Hours Mon-Thurs: 6am-10pm Fri 6am-8pm Sat & Sun: 7:30am-4pm
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